Privacy Policy and Notice of Privacy Practices
Effective Date: January 1, 2018
This Privacy Policy and Notice of Privacy Practices (NPP) outlines how Child’s Play Therapy Services, PC (“we,” “us,” or “our”) collects, uses, and protects your personal and health information when you visit our website, https://cptherapyservices.com.
We are committed to protecting your privacy and ensuring your health information remains confidential, in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This Notice explains how we handle your Protected Health Information (PHI) and your rights concerning your data.
Who We Are
Child’s Play Therapy Services, PC is a healthcare provider committed to offering quality healthcare services while safeguarding your privacy. We collect and use health information solely to provide, coordinate, or manage your healthcare and other services related to your treatment.
Information We Collect
Personal Information and Health Information
We collect personal and health information when you engage with us through forms on our website, request information, schedule appointments, or communicate with us. This may include:
Contact information (e.g., name, phone number, email)
Health information relevant to your treatment
Insurance information and billing details
Cookies and Web Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. These cookies are non-identifiable and do not contain health information. You may disable cookies in your browser settings, though this may affect certain website functions.
How We Use Your Information
We may use your personal and health information for the following purposes, in accordance with HIPAA:
Treatment: To provide, coordinate, or manage your healthcare and related services.
Payment: To bill and collect payment from your insurance provider or other third parties.
Healthcare Operations: For activities essential to our practice’s operations, such as quality improvement, staff training, and administrative functions.
Other Uses Permitted or Required by Law: We may also disclose your information in response to legal requirements, such as reporting communicable diseases or suspected abuse, and in compliance with any other applicable laws.
Your Rights Regarding Your Health Information
As a patient, you have specific rights regarding your health information, including:
Right to Access: You may request copies of your health information. Fees may apply.
Right to Amend: If you believe there is an error in your records, you have the right to request an amendment.
Right to an Accounting of Disclosures: You have the right to request a list of disclosures made of your health information.
Right to Request Restrictions: You may request limits on how we use or disclose your information.
Right to Confidential Communications: You may request that we contact you by specific means (e.g., by phone or at a specific address).
Right to a Copy of This Notice: You may request a paper copy of this Privacy Policy and Notice at any time.
Data Security Measures
We implement rigorous security measures to protect your health information. This includes encrypted data storage, secure transmission of sensitive information, and restricted access to authorized personnel only. If a breach of your PHI occurs, we will notify you and comply with HIPAA’s Breach Notification Rule.
Third-Party Sharing
We may share your information with third-party service providers (known as “Business Associates”) that support our healthcare operations. All Business Associates are required by law to safeguard your PHI and enter into Business Associate Agreements (BAAs) with us to ensure HIPAA compliance.
Embedded Content from Other Websites
Our website may include embedded content (e.g., videos or links to other websites). Please note that embedded content from other sites behaves as if you have visited that site directly, and they may collect data, use cookies, or employ third-party tracking. We are not responsible for the privacy practices of these sites.
How Long We Retain Your Data
We retain patient health information as required by law and our internal policies. If you have registered on our website or left comments, you can request an exported file of your data. You may also request data deletion, except where we are legally obligated to retain it.
Changes to This Notice
We reserve the right to update this Privacy Policy and Notice of Privacy Practices at any time. If we make changes, we will post the revised Notice on our website, and you may request a printed copy from our office.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your health information, please contact us:
Child’s Play Therapy Services, PC
3687 Mt Diablo Blvd, Suite 100, Lafayette, CA 94549 & 4637 Chabot Drive, Suite 106, Pleasanton, CA 94588
Phone: 925 954-4546
Email: info@cptherapyservices.com
You may also file a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. Filing a complaint will not affect your care.